Contact Us

Contact Us

Get in Touch

We're here to help! Whether you have a question about your order, need product information, or require assistance with a return, our customer support team is ready to assist you.

Contact Information

Email: info@modechampion.com  
We aim to respond to all email inquiries within 1 business day.

Phone: +1 2514979256  
Our phone support is available during business hours.

Customer Support Hours:  
Monday - Friday: 08:00 - 18:00 (GMT -5)

Postal Address:  
Martlaz Limited (trading as Mode Champion)  
2 The Croft  
Scarborough YO12 5JD  
United Kingdom

This address is for legal correspondence and product returns. Please contact us before sending any returns.

How We Can Help

Order Inquiries
If you have questions about your order status, shipping timeline, or delivery, please have your order number ready when contacting us. This helps us locate your information quickly and provide accurate assistance.

Returns and Exchanges
For return requests or questions about our return process, please refer to our Returns & Withdrawal page for detailed instructions. All returns should be sent to our warehouse address: 319 W 21st St Suite A, Norfolk, VA 23517, United States.

Payment Questions
If you have questions about payment methods, billing, or charges, please see our Payment Terms page for complete information.

Product Information
Need details about our men's clothing products, sizing, materials, or availability? Contact us by email or phone and we'll be happy to provide the information you need.

Your Privacy

All messages and inquiries are handled confidentially in accordance with our Privacy Policy. We do not use contact form data for marketing purposes without your explicit consent. Your personal information is used solely to respond to your inquiry and provide the support you requested.

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Last updated: 22 February 2026